Guarantee & Refund
Your satisfaction is our priority! Every Zayna Rug is backed by a 100% quality guarantee and easy refund policy.
💎 Shop with Confidence
Your satisfaction is our top priority. If your rug arrives damaged or not as expected, we offer easy returns and full refunds.
Every Zayna Rug is carefully handcrafted and backed by our quality guarantee. Shop with confidence knowing we stand behind every piece we deliver.
💛 رضاك هو أولويتنا!
إلى وصلتك الزربية تالفة أو مختلفة عما توقعت، كتوفروا لك استرجاع سهل واسترداد كامل للمبلغ.
تقدّر تشري وأنت مرتاح البال — كل زربية من Zayna Rugs مضمونة الجودة.
🧾 Refund Policy Overview
- Returns accepted within 14 days of delivery.
- Rug must be unused and in original packaging.
- Refund processed within 5–7 business days after inspection.
- Free return pickup arranged by our support team.
🤝 Our Commitment
We believe in the exceptional quality of our handcrafted rugs. If you’re not fully satisfied, we’ll make it right — through an exchange, refund, or any solution that ensures your peace of mind.